Victory Ace Building Centre
Putting the fun in retail fundamentals!
Mackenzie, B.C., is a remote town of just 3,800 people in the foothills of the Rocky Mountains. In 2005, motivated by a frustration with a lack of products and services in the area, long-time residents Sylvain and Marilyne Laferriere decided to set that right.
The Laferrieres purchased an existing business in town and gutted and renovated the store to fit their needs. They gradually began to add products like plumbing, bath, sinks and fixtures, basic electrical and lighting and then lumber and building supplies. And in May 2006, Sylvain left his position at the local mill to work in the business full-time and it wasn’t long before the store was renamed Victory Building Centre Ace.
Local engagement is essential for the Laferrieres, who love their town. It’s also an important aspect of their business model. Social media has been especially successful for the store. They make funny and educational videos for Facebook that have been shared as far afield as Mexico and the U.K. Customers often ask when their next video is coming out.
Mackenzie’s tight-knit community has enabled the Laferrieres to build a successful business and their love for their town – and their unique and very personal way of doing business – shines through in everything they do.
Victory Building Centre Strives to improve the quality of people’s lives with passion, knowledge, and humour within a strong community by offering quality home improvement products, exceptional service, and competitive pricing!
Why Visit Us?
The Victory Bell
The Victory Bell is rung when a great experience occurs in the store while customers are there, such as being able to help a customer above and beyond, or when a great sale comes through from either the sales desk or the office.
There’s a bell at the sales desk and one by our office door so that any happy time during the day we ring that bell! It could be as simple as celebrating someone’s birthday or completing a challenging task.
We love to have an opportunity to ring the bell.
More Kind Words
From Our Customers
It has been a pleasure to be able to have Ace in Mackenzie and look forward to more years ahead. Thanks again guys & girls!!